Community Management Fundamentals: Building and Nurturing Engaged Online Communities

Catégories : Marketing & Sales
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À propos du cours

Master the essentials of community management to create vibrant, engaged, and loyal online communities. This course guides you through the principles of community building, moderation, engagement strategies, platform tools, and measuring community success, ideal for social media managers, moderators, and brand builders.

Qu’allez-vous apprendre ?

  • The role and scope of community management
  • How to build and strategize effective online communities
  • Techniques to engage and retain community members
  • Best practices for moderation and conflict resolution
  • Methods to measure and improve community success

Contenu du cours

Topic 1: Foundations of Community Management

  • Lesson 1: What is Community Management?
  • Lesson 2: Types of Online Communities
  • Topic 1

Topic 2: Building Your Community Strategy

Topic 3: Engagement and Content Planning

Topic 4: Moderation and Conflict Resolution

Topic 5: Measuring Community Success